Virtual Medical Assistant Services

A trained, HIPAA-aware assistant who handles your front-office and admin work , so your clinical team can focus on patients.

A Virtual Medical Assistant (VMA) from Mednex Group is a remote, HIPAA-trained team member who works as an extension of your staff. They take the repetitive, time-consuming administrative load off your front desk and nurses, improving both efficiency and the patient experience.

At $8–12 per hour versus $20–35 for in-house staff, a VMA saves most practices $30,000–$50,000 per year , with coverage available 40+ hours a week during US Eastern and Central business hours.

What You Get

How We Deliver

Matched to your practice

We assign an assistant trained for your specialty and workflows.

HIPAA from day one

Every VMA is HIPAA trained and works under a signed BAA.

Scale up or down

Add hours as you grow , no in-house hiring overhead.

Find Out Exactly Where Your Practice Is Losing Revenue

Book a free, no-obligation Practice Audit. We review your billing, AR, digital presence, and workflows , then show you the recoverable revenue in writing. No sales pitch. Just data.

Book My Free Audit

Frequently Asked Questions

How much does a Virtual Medical Assistant cost?

VMAs cost $8–12 per hour, compared to $20–35 for in-house staff , saving most practices $30,000–$50,000 per year.

Are your assistants HIPAA trained?

Yes. Every VMA completes HIPAA training and works under a signed Business Associate Agreement (BAA).

What hours do they work?

Coverage is available 40+ hours per week during US Eastern and Central business hours.

What tasks can a VMA handle?

Scheduling, intake calls, insurance verification, prior auth follow-up, referral coordination, and patient communication.